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Disputes & Fraud

Protect your revenue.

Our own Fraud Tool checks every payment against your rules before it's processed. And when a chargeback does come in, you handle it in the same place.

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Fraud protection, built in.

Revere Pay Hub has its own Fraud Tool, built right into the platform, so there's no third-party service to find, connect or manage. You set the rules, and every payment is checked before it goes through.

01 Stopped before it's processed. Rules run before the payment does, so a fraudulent charge never reaches your books.
02 Rules that fit your business. Block payments by amount, card, location and more, set to your own level of risk. No coding needed.
03 See exactly what happened. Every transaction shows the Fraud Tool's response, and your dashboard tracks fraudulent attempts week by week.

How it works

  1. 1

    Set your rules in the Hub, in minutes.

  2. 2

    Every payment is screened against them before processing.

  3. 3

    Adjust as you go, tightening or relaxing rules for busy periods and new products.

Chargebacks, handled in one place.

Every dispute lands in your Hub with its amount, status and respond-by date, so nothing slips through.

01 Never miss a deadline. Each dispute shows the date you need to respond by, based on the card brand.
02 Fight back with evidence. Upload receipts, proof of delivery, your policies and customer communication straight from the transaction.
03 Follow every decision. Track each dispute from response needed to under review, won or lost, next to the original payment.

How it works

  1. 1

    A dispute comes in and appears in your disputes list.

  2. 2

    Accept it or challenge it by uploading your evidence.

  3. 3

    Follow the outcome in the Hub.

Works with

Reporting Fraudulent attempts and disputes sit right next to your transactions. Subscriptions The first payment of every subscription is screened by your fraud rules. Developers Submit dispute evidence through the API.
Built for your industry

High-ticket and card-not-present sales attract more fraud and more chargebacks. Specialty merchants get tools built for that reality.

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Questions, answered

Fraud protection
Is the Fraud Tool an add-on?

It's an optional feature built into Revere Pay Hub, available for an additional fee. There's nothing third-party to connect. Talk to our team for pricing.

When are fraud rules checked?

Before the payment is processed, so a payment that breaks a rule is declined straight away.

Do I need a developer to set up rules?

No. Rules are set up in the Hub.

Chargebacks and disputes
How long do I have to respond to a dispute?

It depends on the card brand: 14 days for Visa, Mastercard and Discover, and 10 days for American Express. The respond-by date is shown on every dispute.

What evidence can I upload?

Receipts, proof of delivery, your cancellation policy, terms of service, customer communication and more, as PDF files.

Ready to bring your payments together?

Talk to our team and see Revere Pay Hub in action.

Get a demo Talk to our team

What happens next